Articles written in February, 2011

February 28 2011

Smartphones And The Their Impact On Mobile Marketing


With the explosive growth of smartphone usage over the last couple of years, businesses have to be ready to embrace mobile marketing.  Depending on who you talk to, you may be playing “catch up” already if you have not employed a mobile marketing strategy.  While certain industries seem to be ahead of the digital curve, social media and advanced mobile devices, like smartphones and tablets, are influencing how businesses connect with and market to their target audience.  But what exactly is mobile marketing, and how much of an impact does Google have in shaping that definition?  Given their market share in search and the success of the Android OS, I tend to lean toward Google having tremendous influence over how mobile marketing will be executed.  Given the sway in which Google may affect mobile marketing, there is still the user experience businesses must consider.  At the end of the day, you need to strike a balance between how the search engines and real people view your site, because they are very different.  Regardless of the technical ramifications of Google’s views on mobile devices, if you do not like the look of your site from an Android or iPhone powered device, creating a mobile version of your site is essential.  With that said, let’s take a closer look at the technical ramifications based on Google’s current smartphone ideology.

Pierre Far, Webmaster Trends Analyst at Google recently posted an article on the Official Google Webmaster Blog about “making websites mobile friendly”.  There is one point in particular mentioned in the blog I feel gives an indication where Google might be shaping what is considered “mobile marketing” from a technical perspective.  He states in the article, “For now, we expect smartphones to handle desktop experience content so there is no real need for mobile-specific effort from webmasters.”  My take on this explanation, Google sees smartphones as a PC you can put in your pocket.  If Google doesn’t see a need to create mobile-specific content for visitors using these devices, can we make the assumption you do not need to create mobile-specific marketing for these devices?  If you are at home using your PC or on the road using your smartphone to browse the internet, Google views the devices to connect to the internet the same.  It is an interesting concept considering Google’s definition of the smartphone, which Far explains are “Phones with browsers that render normal desktop pages, at least to some extent. This category includes a diversity of devices, such Windows Phone 7, Blackberry devices, iPhones, Android phones, and also tablets and eBook readers.”  However, the user experience side of the discussion can not be ignored and Far addresses this by additionally stating, “However, for many websites it may still make sense for the content to be formatted differently for smartphones, and the decision to do so should be based on how you can best serve your users.”

As with many online marketing initiatives, I believe mobile marketing will evolve over time.  That evolution will be greatly influenced by the amount of smartphones in use.  I believe at some point even the most simplified cell phones will be considered smartphones.  If this is true and Google’s views on smartphones stays consistent (two big IF’s, but still possible) will there be any need for mobile-specific marketing?  I believe the answer is yes, but the direction will be device focused versus the current broad concept of “mobile marketing”.  For example, if iPhone users are more likely to view video ads and Android users are more likely to view ads embedded in apps, then your “device driven” marketing strategy should take these factors into consideration.

February 23 2011

Google Instant Preview-The Case for the Upgrade


What if a searcher could see your website before they even clicked on your organic listing? What if they could see if the term they searched was actually on your website page?  The answer to these questions is that they can. This means a searcher can be attracted to or repelled by your website without ever landing on it. How is this possible? It’s possible through Google Instant Preview.

When a searcher has Google Instant Preview enabled, they are able to get a sneak peak of your website. Here’s how it works. A magnifying glass appears next to your organic listing and when a searcher clicks on the magnifying glass that page of your website appears in the preview.  In the below example, a preview of the Morevisibility page appears, giving the searcher a taste of what’s to come.

Google Instant Preview

Another great feature, of Google Instant Preview is that it will highlight a searcher’s search term within the web page snapshot and show them an actual sentence containing that term. For example, if a searcher is searching for the term “Morevisibility”, the Google Instant Preview highlights and magnifies the sentence on that page using the search term “Morevisibility” as shown to the right.

Google Instant Preview

Google Instant Preview helps searchers reduce wasted search time and find what they want quickly. However, on the flip side, companies should keep their websites updated; otherwise a user could be turned off before they even get to the website. 

Since searchers are becoming more familiar with Google Instant Preview, it would behoove companies to ask themselves if their website design and/or its content need an upgrade. After all, what picture does your company want to leave in a searcher’s mind?

February 21 2011

What Makes a Pay per Click Ad Better than Another?


With the online marketing arena becoming increasingly competitive, coupled with the relatively low cost of Pay Per Click ads (compared to radio, print & TV) more and more retailers are offering incentives to encourage searchers to click on their ad, rather than on one of their competitors. Clicks are not only what matters, though. What’s most important is for that click to convert into a lead or sale. As an online marketer, how can you guarantee that searchers will click on your ad, then go a step further and complete the desired action item? Unfortunately there is no guarantee, although you can work to make your ads stand out as much as possible. Here are a few tips you can try when creating your ad copy.

  • Create a sense of urgency by using an expiration date. This tells people they have a short window to take advantage of whatever it is you are promoting. It also allows for your ads to appear fresh and current. Be sure to update your expiration date! You do not want to be advertising an expired offer. Another way to create a sense of urgency is to use buzz words/phrases such as: Limited Time Offer, Shop Now, Buy Now, Download Now, etc.
  • Use adjectives that describe your product or service in as attractive/desirable a way as possible. Examples: Authentic, Genuine, Reliable, Exclusive, Extensive Selection, etc.
  • Create a minimum of 3 ads, which will allow for appropriate testing. Not all people will click on the same offer. Let searchers decide which ad copy they like best.
  • Freshen up your ads with new offers and ad copy every few months in an effort to keep them from becoming stale.
  • Do some snooping. See what your competitors are doing, offering and promoting and see if you can match (or even beat) their offers. Think about it this way…online searchers and shoppers are doing the same thing in an effort to find the best deal possible.
  • Use Inter Capitalization whenever possible. Here is an example:

 What Makes a Pay per Click Ad Better than Another

  • Use Site Links, which is a feature that AdWords offers. Here is an example:
  • What Makes a Pay per Click Ad Better than Another

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