Do They Know Your Name? The Case for Branding

- March 3, 2011

Many companies are focused on their ROI goals. They want to know how much they are getting in return for every dollar they spend. It is good for companies to want to have good metrics, but not at the expense of getting their branding message to the public.

Branding is important for every business. A company can have the best product in the world, but if no one knows who they are, it is to no avail. In the world of online marketing, there are several ways for businesses to brand themselves. Content targeting is a great way to convey a message to the public. A content campaign can be set up that allows a company’s ads to show when people are browsing different sites that are related to what the company does. For example, let’s say Company A has a local dry cleaning business and they are running a geo-targeted content campaign related to dry cleaning and how to clean delicate clothes. As a local searcher goes online to research how to get a stain out of a delicate shirt, they see an ad by Company A. The ad gets their attention, but they don’t click on it. They continue to do their research on stain removal and after a few days of research they decide that they are better off going to a local dry cleaner. As they do a search for local dry cleaners, an ad for Company A appears. They remember that they have seen an ad for Company A before and they decide to click on the ad. As they browse Company A’s website they decide to try them. If Company A hadn’t been running branding ads on the content network, they might have lost that sale. In this case, the content ad didn’t get the credit for the sale, but Company A did receive profits from it even though there was no visible action trail.

Running branding campaigns helps people to know that your business is out there. One fact that businesses seem to miss is that just because they have a website or a store front, doesn’t mean that people know your company exists.

Another tactic is to bid on competitor’s names. Many times people may know who your competitor is, but they may not know about your company. If a company continually bids on a competitor’s name, they have an opportunity to get their name out there and also to garner some of the business of their competitors. It may not produce instant gratification, but it has shown to be effective. Think about it. When you switched car insurance companies or tried a new breakfast place, who was the first company that came to mind? More than likely, it was the company that kept appearing in front of your face, long before you ever thought of leaving the car insurance company or the breakfast place that you currently frequent.

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