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The way customers are engaging with brands is changing thanks in large part to the billions of daily users of popular messaging platforms, like Facebook Messenger. These messaging platforms provide marketers with a unique opportunity – the ability to scale creative 1-to-1 customer interactions or “conversational experiences” through the use of chatbot technology.
If you’re looking for a new way to increase engagement and reach new social media followers, live streaming can help. Whether you utilize an app like Snapchat or Periscope, or try Facebook Live, the opportunities for your brand are countless.
Coming up with content for your social media channels can be a challenge. You don’t want to post just for posting sake but rather post informative news about your company or industry, or share content that will engage and entertain your audience. Following are a few ideas to help inspire you.