Take Responsibility
For Your Seo/Sem Program
by Andrew Wetzler,
Friday, April 28, 2006
ON THIS DATE IN 2006, I am prepared to declare
that SEO/SEM works! The number of companies (both large and
small) that have figured out a workable, ongoing, ROI positive
strategy is impressively large. That being said, the number
of organizations who are still stumbling along is disappointingly
huge as well.
Rather than touting the successes, let's examine
why so many companies haven't graduated from Search 101--and
in many instances, doubt the viability of this fantastic marketing
channel.
I have found the largest recurring issue to be
poor internal buy-in and communication within an organization.
Unlike with many forms of marketing / advertising, there needs
to be buy-in and cooperation from three (and sometimes four)
distinct departments within a company for search to work.
These include: marketing, IT, senior management--and in some
(non-e-commerce) environments, a sales team.
From an SEO standpoint, if IT never finds time
to implement the SEO-related advice that they are presented
with, then there is little opportunity for organic improvement.
Similarly, if the marketing / copywriting group doesn't zero-in
on boosting the keyword- rich content on the site, then improved
architecture is of limited value.
On the SEM front, campaigns have multiple variables
that need to be tested and tweaked as well. Budgets need to
be sufficient to allow for several months of experimentation
and analysis in order to hone in the strategy. Too often,
when very short-term results are not realized, the program
is shelved or cut back to the point that it never has the
opportunity to develop and flourish.
Other common threads in poorly performing programs
include:
1. Keywords. Many businesses feel they
have a strong handle on the most appropriate keywords for
their site. That's not always the case. It's vital to take
a step back and reassess the words being employed. Are there
narrower phrases which might lower the volume of traffic,
but boost the ROI of the campaign in a meaningful manner?
It's not uncommon for words to be incorporated into a program
for ego, rather than ROI, purposes.
2. Engine Selection. Although there is
no clear-cut pattern, some paid placement campaigns perform
better in Yahoo than in Google. For others, the reverse is
true. Furthermore, MSN's new demographic "targeting selects"
provide additional ways to tailor your audience. Time should
be invested to revisit each campaign with each engine, along
with their budget allocations. There are likely ways to fine-tune
the marketing mix to achieve a more favorable result.
3. Landing Pages for Paid Placement. Bid
prices continue to escalate, and new competitors are always
springing onto the page. Besides the creative text
written to stimulate a click-through, it's critical to objectively
evaluate the page(s) that the traffic is being directed toward.
Does the page speak to the specific interest of the search?
Is everyone being sent to the same page (likely the home page)
or are custom landing pages being utilized? The tighter the
correlation between the keyword that was searched and the
landing page, the better the results will be.
4. Competitive Analysis. One of the most
impressive aspects of search is the ability to investigate
the competition, in terms of both SEO and SEM. From an SEO
standpoint, it can be very beneficial to not only see what
keywords a competitor appears to be optimizing for, but also
for the trade-offs being made between User Experience and
Search Engine Spider / Crawler Experience. On the SEM side,
paying to be in the No. 1 spot isn't always the most effective
strategy. What are the chief competitors doing, relative to
the folks who may only be there temporarily?
Today, there are simply no more excuses. Search
has excelled past the milestone of "proof of concept" and
has evolved to being an integral part of many companies' marketing
strategies. For those companies that have graduated from Search
101, there will always be opportunities to fine-tune their
efforts and nurture their programs to even greater results.
For those who have been left on the sidelines, it's become
increasingly imperative to enter the arena, with a thoughtful
long-term perspective.
Andrew Wetzler is president
of search engine marketing and optimization firm MoreVisibility,
which was founded in 1999. He can be reached at awetzler@MoreVisibility.com.
|