Having “grown up” working with call centers, I’ve always had a fondness for the
industry. I have always believed there would be a need for that channel of
communication in the digital age and that the combined synergies held untold
potential. However, a recent experience left me disheartened.
As we all get ready for Summer and mourn the loss of David Letterman on
late-night TV ---- my newsletter article this month should help with both!
"Don’t let the name intimidate you, the information you’re talking about is in
there…" I am pleased to be among the many in our industry who will no longer
need to make that case now that Google has decided to rebrand Google Webmaster
Tools (GWT) as Google Search Console.
Ask the Expert
- Corey Pensky, Front End Web Developer
Q: Will a Responsive Web Design Really Make a Difference?