If concentrated visibility in front of a segmented demographic is one of your PPC goals, Demographic Exclusion is the vehicle that can help get you there.  Age and gender segment exclusions are just one of the tactics that the top search engines are providing advertisers with to help refine their PPC campaigns.  Options for targeting vary by engine.  Check out Katherine Bennett’s recent post for more on the details.

Google has been rolling out similar features at a higher rate since their acquisition of DoubleClick was solidified.  With more demographic data available form a higher volume of publishers, Google is able to offer smaller advertisers (budget-wise) the opportunity to target their core demographic with a minimal cost of entry.  While higher budgets will get you more visibility, it is possible to be effective with modest budgets as well.

Demographic exclusions can be implemented quickly and easily, from a technical perspective.  However, it is important to know your audience and even to have solid evidence to support your exclusion choices prior to implementation.  Have you profiled your customer base?  Reviewed demographics for the websites you are advertising on? Be sure to do your due diligence before testing.

To adjust your demographic settings in AdWords, select the campaign (available for content only at this time) and click “Edit Campaign Settings”.  On the Edit Campaign Settings Page, Demographics are located within the Networks and Bidding section.  In the example below, we have excluded all known users up through age 34.

After two weeks, we saw Click through Rate increase by 175%. See below for a comparison as shown in AdWords Account Snapshot report.

Although ads within this campaign received fewer impressions, we have eliminated known unqualified users from clicking our ads.  From here, we can refine our Click through Rates even further by segmenting into gender-based ad copy.  One option is to set up a duplicate campaign, each targeting either Male or Female users.  Ad copy should reflect the audience being targeted.  For example, an ad targeted toward Males for Mother’s Day gifts could be:

Browse Thoughtful Gifts
Get Your Wife What She Really
Wants For Mother’s Day This Year!
www.ClientSite.com/MothersDay

A Similar approach should be taken with display ads.  Use male-themed images to attract your male audience and female-themed images to attract your female audience. 

If you have not checked it out already, I highly recommend taking Demographic Exclusions for a test drive.

It’s no secret that effective ads and landing pages are crucial to the success of your search engine marketing efforts. Perhaps you’ve already created compelling copy relevant to your keywords, achieved top positions on the search results pages, and optimized the design and usability of your landing pages. All of this may have increased your site’s traffic and conversions, but do you still want more? Try offering an incentive.

Appealing incentives are proven to persuade searchers to not only click on your ads but also convert once they arrive at your landing page. Depending on the nature of your business, you can offer a free white paper or book, discount, web special, complementary product or accessory, gift, or free shipping to boost conversions. According to an article in Practical eCommerce, 84% of online shoppers surveyed during last year’s holiday season said they were most influenced by free shipping offers, while 77% cited sales and specials as their strongest motivators.

However, when it comes to determining the ideal incentive for your site, it’s best to test. Remember that while an incentive is a value-add for your customers, it’s also an incremental cost to you. That’s why it’s important to consider how it affects your bottom line. A recent study in Marketing Experiments Journal confirms that conversion rate alone cannot indicate which incentive has the most positive impact on net profit. Instead, the journal recommends using Return-On-Incentive, or ROIc, to measure this. Simply stated, the ROIc is the net cost of the incentive subtracted from its net profit. For instance, a free shipping offer might result in more conversions, but a free gift might be a better incentive because it yields a higher ROIc. Check out the study to learn more about calculating ROIc and using it to test two or more incentives.

Are you utilizing incentives to your advantage today?

An internet marketing initiative consists of many different components, which are all critical to a successful and effective campaign. For example: using the best keywords to describe your products and/or services, creating compelling and creative ad copy which stands out, and ultimately, selecting the most appropriate landing page to send a searcher to. Seems simple enough, right?
 
In most cases, many of my clients prefer to send all of their visitors to the home page of their site. This is not the best solution in terms of conversions, and here is why. For an Ecommerce site, you want to make it as easy as possible for someone to take advantage of your products/services. If your site is for lead generation purposes, you also want to make it simple for the intended action item (request more information, download a whitepaper, sign up for a newsletter, etc.) to take place. By sending visitors to the home page, you are “sort of assuming” that they will get to the page you want them to visit. So now you might be asking yourself, what is the best solution?

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