Article Archive by Lauren Owens


August 18 2015

Increasing App Adoption for Better User Experience

by Lauren Owens

Your mobile app holds the keys to better user experience, but if you can’t get users to download and use the app, it would seem as though your efforts were for naught. So, how do you increase app adoption among your core audience? Try the following:Read More

August 13 2015

Fascinating Click-to-Call Ad Data Shows that Your Customer Service Might Not Match Your Ad Prowess

by Lauren Owens

A new report from the mobile analytics company Marchex shows just how effective click-to-call ads can be. In the report, Marchex cites that advertisers spend billions annually on click-to-call ads, and that this has led to a $1 Trillion “click-to-call” economy, with click-to-call ads converting at nearly four times the rate of traditional online-only ads.

In some respects, this isn’t surprising. Consumers who are going to take the time to make a call are extremely motivated. If anything, this data supports the need for ongoing click-to-call ad strategies, especially for local businesses and those in the automotive, finance, travel, and retail spaces – where click-to-call is used most heavily.Read More

August 10 2015

How to Increase Twitter Engagement in Real Time (And Why You Should)

by Lauren Owens

Social media users thrive on the now, the new and even the next. Unfortunately, many brands are left trying to play catch-up. This invariably leads to brands attempting to capitalize on the momentum around a moment or hashtag by doing or saying something tired or even regrettable. But you doRead More

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