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Customer journeys today are more complex than ever. There has been an overwhelming increase in online shopping due to COVID-19 and there seems to be an increasing number of devices in which you can purchase. Not to mention, there’s the challenge of bridging online research to offline purchase, which is happening more than ever. While there’s no clear-cut way of measuring all of this, attribution modeling sure does help give you a better understanding of how different ads contribute to the end purchase.
With the onset of the pandemic and stay-at-home orders put in place, it makes perfect sense that social media channels saw boosts in user engagement across the board in 2020 and into 2021. Most notably among social platforms, however, was the tremendous growth of a newer channel: TikTok.
With new elements regularly added to the search engine results pages (SERPs), it’s sometimes hard to stand out among all the content. Even if your ad is at the top of the page, there are shopping ads, knowledge graphs, answer boxes, etc. vying for customer’s clicks. Microsoft has recently introduced Video Extensions to catch searchers attention.