Mobile changes everything – your website design, and the search engine page results that will lead a user to your site. Make sure your customers can find your brand via mobile search by learning mobile SEO best practices, as well as tips for making your mobile content user-friendly and conversion-focused.
There’s a lot of buzz in the media about mobile devices and many businesses have made an effort to create a mobile website. However, just having a single version of your mobile website isn’t enough. A company’s mobile website should be functional and user friendly across multiple mobile devices and their platforms.
Let’s talk about functionality first. It’s safe to say that not all smartphones are created equal. When creating a mobile website, it’s good to keep in mind that your website isn’t being built for one particular mobile device, as iPhones, blackberrys, and android phones will be all accessing your website. In order for your website to appear correctly on various mobile device screens it’s important to make the necessary adjustments in the interworkings of the website. It is also imperative that simulated tests be done with various mobile devices to confirm that it appears the correct way. For example: ask a few employees at your place of business to pull up your website on their phone and give their feedback on how it appears.
Mobile websites should be easy to navigate and allow users to get to the information they want quickly. No one wants to scroll forever to find a link or read an encyclopedia to find a simple answer. On mobile websites, the motto to follow is short and sweet. Another tidbit is to make sure the phone number is readily accessible on all pages. After all, they are on their cell phone.
Mobile devices aren’t going anywhere and their usage is increasing. If your company doesn’t want to get left behind, now’s the time to make the change. Consider creating a mobile website or improving the functionality and user friendliness of your current one.
Google has seen mobile search grow at an exponential rate, increasing five-fold worldwide in just the past two years. This is a rate comparable to the early days of Google’s desktop search. Because of this, Google has released new updates to their mobile search page, which now makes mobile searching faster, easier, and more intuitive. Google has introduced features like autocomplete, Voice Search, Google Goggles, Google Instant and Instant Previews.
With continuous updates being rolled out, this is just the beginning of what is to come. You can gain a more in depth look into Google’s mobile focus by visiting Inside Search. As you will see, the mobile world offers new marketing possibilities that combine the physical and virtual worlds, enable webmasters to streamline processes, and allow businesses to become more interactive with their customers.
A good example of how Google is adapting their search platform to the mobile world is by their new icon features. On Google’s mobile search page, visitors are now offered the option to simply click a respective icon to get instant, local results. In the image below, you’ll see an example of using the restaurant search icon:
On the results page, users will see a map with markers for local establishments in conjunction with their current location. Scrolling through the results, the map remains at the top of the page and adjusts automatically to the listings.
Such improvements to mobile search are sure to mean that even more people will turn to their phones to discover solutions to their queries. For businesses that have been wavering on initiating a mobile marketing strategy, now is the time. The opportunity is wide open to take the lessons from the desktop age and combine them with the creative marketing potential that lies ahead.
I, for one, am very excited about this new frontier and look forward to helping businesses develop a strategy to hit the ground running. We will keep you posted on future developments of the mobile arena.
Is it possible that mobile marketers are neglecting individuals who don’t own a Smartphone? We all know by now that mobile marketing is the dawn of the new age and before we know it everyone will have a Smartphone, but until that day how do we make sure to capitalize on all mobile users?
Despite the extreme growth in Smartphones, standard text messaging is still the standard in the majority of mobile contracts. According to ABI Research, more than 7 trillion text messages will be sent around the world in 2011. Until the day that flip phones become extinct, the most effective way to obtain and carry on a two-way engagement via a mobile device with a large audience is through text messaging.
Successful SMS campaigns require strategic planning and consideration, but when executed properly you can achieve great success. SMS campaigns allow businesses to interact with customers on all different levels, whether it’s supplying them with advance notice of an upcoming promotion, a reminder of an event, or a special exclusive offer only for them, you can achieve instant communication on all levels.
The more you know about each of your consumers the more effectively you can target them. Ask your database for additional demographic information, personal interests, location and/or behavioral habits. This will make it easier for you to market to a person rather than just a number. Making sure the message is pertinent to your customer is key; otherwise you will become an annoyance and potentially lose fans.
Effectively segmenting out your audience and delivering them unique messages based on the profiles you created will help you most effectively capitalize on their needs and wants. Knowing your customers will help you maximize your marketing spend; create higher customer engagement and loyalty. Just be sure to monitor your frequency of messaging and avoid bombarding or overwhelming your customers.