Reaching Your Customers through Mobile Promotions

Taylor Wilson - August 27, 2010

Despite the impressive growth and success of mobile device advertising, there still remain marketers who have yet to recognize the increasing importance of reaching consumers when they’re on the go. It wasn’t until the recent back to school season that retailers started to more heavily pursue customers through the device on which they spend the majority of their time.

Retailers such as Target, Kmart, JCPenny, Kohl’s, Best Buy and Sears rolled out mobile marketing initiatives in time to reach their customer prior to the busy back to school shopping season. These retailers are just a handful of those who have begun to offer mobile coupons, send text promotion alerts and promote their mobile sites all in an effort to gain more visibility and revenue.

Mobile coupons can help to increase the frequency of current customers using your product or service.   In order for customers to receive current coupons, they must first voluntarily opt-in to receiving promotions. Mobile coupons will allow you to get loyal customers to purchase from you more frequently. Rewarding current customers for their faithfulness by sending special mobile promotions gives them more of a reason to maintain a relationship with you and keep you at the forefront for future purchases.  

According to Borrell Associates, the 2010 U.S. Local Mobile Advertising & Promotions Forecast estimates that mobile coupon spending will grow from $90 million in 2009 to $6.52 billion in the next four years. It is expected that customers will buy $2.1 billion worth of goods and services using their mobile phones this year, which is a huge jump from $400 million in sales via mobile phone in 2008. Now more then ever is the time to tap into the ever emerging mobile promotion world.