Email marketing provides marketers with many ways to connect with consumers. This is best done through automation – setting up email campaigns with certain triggers and rules to serve personalized messages. With people having multiple email addresses and inboxes being saturated with promotional emails, using automation correctly can be key to increasing your open rates and engagement. From my experience working with clients, here are four types of email automations that work well to engage with customers and increase ROI:
Where to place your advertising dollars should be a constant conversation for any digital marketing team. Staying up-to-date on what is happening across advertising platforms is key, but not for just technical updates by the platform, but also user sentiment and behavior. Where there is a “winner” there could also be a platform that is on the decline. Deciding how that impacts your advertising strategy is not a one size fits all approach.
Conversational marketing strategy puts a priority on real-time connections between the business and the customer or client. Examples you see on websites are chatbots, social media message automations, live chats and answers that include resources from a specific customer question. The art of conversational marketing is not about being efficient, but about being memorable. If you are memorable to your customer, you were probably efficient in answering their questions, but also left other positive impressions through your dialogue and website technology behind the scenes. If your business utilizes conversational marketing, here are some great tips to keep in mind: