Mobile Marketing Is Now
Thursday July 7, 2011
MoreVisibility’s Twitterchat (#MVCHAT) took place yesterday, July 7th. MoreVisibility’s chat was lead by Executive Vice President, Danielle Leitch, and Client Strategist, Mike Siers. This week, discussions revolved around mobile marketing. With the increase in Smartphone usage, it is becoming increasingly important to understand how to interact and reach your mobile customers. As one can imagine, on-the-go customers’ needs are far different from those accessing websites from a desktop. Smartphones’ small screens force marketers to design mobile sites that include only the most important information. Click-to-call buttons, directions to businesses, social media links, top products/services, company descriptions and special mobile promotions (often tied to Quick Response or QR Codes) are some of the more common items included on mobile websites. MoreVisibility’s #MVCHAT highlighted these important discussions and was pleased to hear the opinions of the chat participants.
MVCHAT is a weekly 30 minute discussion starting at 3:30 pm (est) covering a variety of online marketing topics. Clients, advertisers, and online marketing enthusiasts are invited to participate in this rapid-fire conversation by following and including #MVCHAT in tweets. Read more about #MVCHAT in the news here.
You have stepped up to the plate and made the (smart) decision to create a mobile friendly version of your website. That is great news, especially because the number of mobile users continues to rise and you ought to ensure that your website can accommodate this growing market segment. So, now all you have left to do is design the mobile site and you’re done, right? WRONG! Just when you think you have all of your bases are covered, you don’t. There are a few important factors to consider before building out your mobile site.
Now, you might be asking yourself, how do I figure out which devices my visitors are using? This information can be easily found in your analytics program. If you utilize Google Analytics, click on Visitors (on the left navigation) then click on Mobile and finally, Mobile Devices. The results may astound you! Remember: having a mobile site is only half the battle; it should be optimized properly for your mobile audience, whatever that audience might be.
Despite the impressive growth and success of mobile device advertising, there still remain marketers who have yet to recognize the increasing importance of reaching consumers when they’re on the go. It wasn’t until the recent back to school season that retailers started to more heavily pursue customers through the device on which they spend the majority of their time.
Retailers such as Target, Kmart, JCPenny, Kohl’s, Best Buy and Sears rolled out mobile marketing initiatives in time to reach their customer prior to the busy back to school shopping season. These retailers are just a handful of those who have begun to offer mobile coupons, send text promotion alerts and promote their mobile sites all in an effort to gain more visibility and revenue.
Mobile coupons can help to increase the frequency of current customers using your product or service. In order for customers to receive current coupons, they must first voluntarily opt-in to receiving promotions. Mobile coupons will allow you to get loyal customers to purchase from you more frequently. Rewarding current customers for their faithfulness by sending special mobile promotions gives them more of a reason to maintain a relationship with you and keep you at the forefront for future purchases.
According to Borrell Associates, the 2010 U.S. Local Mobile Advertising & Promotions Forecast estimates that mobile coupon spending will grow from $90 million in 2009 to $6.52 billion in the next four years. It is expected that customers will buy $2.1 billion worth of goods and services using their mobile phones this year, which is a huge jump from $400 million in sales via mobile phone in 2008. Now more then ever is the time to tap into the ever emerging mobile promotion world.