Ten Usability Mistakes Still Haunting Websites

In this whitepaper we identify 10 of the most common usability mistakes websites make and suggestions for how to fix them.

Discussion points include:

• The importance of organization, clarity, and consistency in page layouts and content.
• Factors that impact bounce rates and shopping cart abandonment — and how to resolve them.
• Ideas for keeping site users engaged.
• Recommendations for site updates and ongoing maintenance.